Our Expertise and Services

Quality
Repair
Logistics
Security

Quality

We strive to be perceived by our customers as a company whose products, service and support consistently exceed those of our competitors.

We will continuously improve our products, services and processes using clearly defined methodologies and making data based decisions.

We are working to build a company that is regarded by its employees as one they are proud to work for, that communicates with them, listens and responds appropriately, values them and invests in them.

In the event that one of our customers has a problem with our products or our actions, we will react immediately and decisively to overcome it.

Wherever possible we will do what we have agreed to do, keeping our customers informed of progress.

We strive to be the preferred supplier for our products and services in our chosen field.

We aim to comply with the requirements of our ISO certification and continually improve the effectiveness of the Quality Management System.

Repair

RepairTech offers a whole host of service solutions to its customers.

RepairTech ensures that:

"Every service we offer a customer is tailored to that customer's exact requirements"

RepairTech is an authorised and accredited Service Centre for many leading IT manufacturers, providing warranty repairs on behalf of its customers.

Logistics

RepairTech offers its customers a total logistics solution.

RepairTech has systems integration with its logistics partners which allows real time online tracking for all customers via the internet.

Through our strategic partnerships with couriers, we offer a host of fully insured logistics services, these include:

On Site Exchange, Delivery or Collection Only, Timed / Scheduled deliveries, Pallet / Bulk deliveries, On Site Modifications / Upgrades, Loan Services, Installation Services (for example, projectors).

Couriers are chosen who can prove they will provide the high level of care required for the nature of the products we service. At all times RepairTech takes full responsibility for items in transit so you can be assured of secure and safe management of your stock in transit.

Security

Inherent to our operations and business approach is the need to provide a secure, robust and reliable service. Information security is our top priority and one of our company values. To this end we have invested in extensive security controls and infrastructure and we’re constantly updating and improving our systems to ensure your security is our top priority.

Services

Component Level Repairs, Modular Repairs, Inspection and Upgrade Services, Logistics Partnerships, Refurbishment & Upgrades, Modification & Rework Services, Extended Warranty Services, Customer Stock Holding, European Services.