The RepairTech team
Richard Costello, Managing Director
Richard Costello formed RepairTech in April 2000. Having previously worked post graduation in the service industry for ICL Sorbus then Triage Services, Richard saw an opportunity to create a specialist warranty repair organisation with a true focus on every aspect of service, flexibility, detail and quality. From this RepairTech was born.
Creating a sound business plan, management of risks and a focused strategy, Richard successfully grew RepairTech to be the UKs leading warranty repair centre working for many of Europe’s leading brands. This level of success in the service industry led to the acquisition of RepairTech’s complete share capital by Clipper Logistics PLC in June 2017.
As part of the Clipper Group, Richard continues to be an extremely hands on Director for RepairTech ensuring that he is at the heart of the business. Richard is working closely with his staff and customers to retain the level of focus, detail and commitment required to succeed in the consumer electronics service industry.
Working closely with the Clipper Board to ensure that RepairTech and Clipper’s customers gain the maximum benefits RepairTech can bring and also to enhance the Clipper Boomerang concept is a key objective. Richard aims to ensure the levels of focus, attention to detail and flexibility are both retained and continually improved as part of the Clipper Group.